Signs of Burnout

Continuing the theme from yesterday about burnout, it is important to identify the signs and symptoms of burnout. This Wikipedia article on burnout is chock full of good details, and I advise you to look there for reference as I talk about each symptom. As I go through each phase of burnout, I detail what I unknowingly did in that phase, in the hope that someone out there can recognize what they are currently doing and prevent it from happening further. I feel quite exposed writing about all of this, mainly because of the feeling that people will see me as fallible but it is all part of the process of learning and growing. ...

July 2, 2013 · 26 min · 5464 words · Scott Brown

Burnout

Being the 10th anniversary of when this story took place, I would like to tell a story today. It is one of the many stories that I tell each of my student mentees each year. At first it may seem like I am airing dirty laundry, but the purpose of this parable is that the reader can hopefully steer clear of the mistakes I made once upon a time. I was working at the main IT department for UBC (then called ITServices, it is now called UBCIT) as a software developer. It was my first job after graduating from UBC (I previously held the job before graduation, but that’s beside the point). I had been working at UBC for 2 years before a new project was started: Campus Wide Login (CWL). At the time, this project was revolutionary. It was a single sign-on (SSO) system that would obsolete the various usernames and passwords around the campus, and centralize it all into one system. The design was based on Kerberos which is a ticketing system, very similar to today’s OAuth2 system. ...

July 1, 2013 · 10 min · 2072 words · Scott Brown